Client
1st Tier Automotive
Scope
100 day recovery to prevent closure
Diagnostic
Week-long diagnostic with VSM focus
Actions
- Immediate containment loops in quality process. End of line inspection augmented to capture issues and feedback to point of cause
- Introduction of Info Centres to drive accountability
- Short interval control on key lines to drive delivery focus
- CRASH team to resolve problems rapidly and inject countermeasures into design and ME
- Logistics intervention to overcome ERP generated haemorrhaging of inventory and WIP
- Standardised Work for all processes on production lines to contain issues
Results
- 7 of 10 balance scorecard targets reached in the 100 days
- Customer retained and agreed to ongoing, longer term action plan
- Line shortages eliminated using pull systems and market places
- Profitable in third month of engagement